Thank you for shopping with GLUGIES.
This Shipping Policy explains how orders placed on glugies.in are processed and delivered.
Shipping Availability
We currently offer shipping services only within India.
For international shipping inquiries, please contact us at:
glugies@vim.zone
Shipping Methods & Delivery Time
We offer standard shipping for all orders.
Domestic Orders (India)
Estimated delivery time:
2–7 business days after order dispatch.
Please note that delivery timelines are estimates and may vary due to factors beyond our control.
Order Processing Time
Orders are generally processed within 1–3 business days, excluding weekends and public holidays.
Once your order is shipped, you will receive a shipping confirmation email containing tracking details.
In rare cases, if a product becomes unavailable or dispatch is delayed, we will notify you and may:
- offer an alternative solution,
- delay shipment with your consent,
- or issue a refund if the order cannot be fulfilled.
Shipping Charges
Shipping charges are calculated based on:
- delivery location,
- package weight,
- and applicable courier rates.
Applicable shipping fees will be displayed during checkout.
From time to time, we may offer free shipping promotions on eligible orders.
Delivery Attempts
Our courier partners will attempt delivery to the shipping address provided during checkout.
If delivery fails due to:
- incorrect address,
- customer unavailability,
- or refusal to accept the package,
additional delivery attempts may be made by the courier partner.
Please ensure your shipping details are accurate and complete to avoid delays or failed deliveries.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
- weather conditions,
- transportation disruptions,
- public holidays,
- customs clearance,
- or other unforeseen circumstances.
We appreciate your patience in such situations.
Address Changes
Once an order has been confirmed and processed, changing the delivery address may not be possible.
Order Tracking
You may track your order using the tracking information shared in your shipping confirmation email.
For tracking-related assistance, contact:
glugies@vim.zone
Non-Delivery or Lost Packages
If your order is marked as delivered but has not been received, or if your package appears lost in transit, please contact us within 2 days of the expected delivery date.
We will coordinate with the courier partner and take reasonable steps to resolve the issue.
Delivery to Remote Areas
Deliveries to remote or difficult-to-access locations may require additional transit time.
If applicable, our support team will inform you during order processing.
Signature Requirement
Some shipments may require a signature upon delivery for security purposes.
If unavailable, the courier partner may leave instructions for rescheduling or pickup.
Cash on Delivery (COD)
Currently, we do not offer Cash on Delivery (COD) services.
Contact Us
For any shipping-related questions or support, please contact:
VIMZONE Enterprises LLP
No. 17, C.V. Rajagopal Street
Little Kanchi
Kanchipuram – 631501
Tamil Nadu, India
Email: glugies@vim.zone
Phone: +91 99522 23135